Get Tips on Emotional Intelligence for Resilient Leaders and Professionals that will help you go from good to great in:

  • Emotional intelligence for leadership and professional work
  • Decision making and self-management
  • Effective work relationships.

William R. Murray, Harvard MBA, Yale M.Div., first started doing Individual and Group Executive Coaching in 1976, helping JC Penney’s open the largest management development center in New York City. Since then he has coached countless leaders, managers and professionals.

Bill writes powerful Tips based on his extensive business and coaching experience, readings on emotional intelligence, and interactions with participants of his Tele-Workshop, “Emotional Intelligence for Resilient Leaders and Professionals.”


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Emotional Intelligence for Resilient Leaders and Professionals Tele-Workshop Series

If you are receiving William R. Murray’s free Tips on Emotional Intelligence for Resilient Leaders and Professionals, you will find that they complement nicely the learning you can get from our Group Executive Coaching composed of a series of Tele-Workshops, described below.

 

Tele-Workshops Will Help You Improve Business Results:

  • Learn with ease as you participate in a series of telephone conference calls and use an extensive Participant Workbook. The sessions are recorded so you can listen to them when you have to miss one.
  • Get results through emotional intelligence, defined by Daniel Goleman as the ability to have a high level of self-awareness, self-management, social awareness, and relationship management.
  • Learn how to manage yourself and your relationships to create excellent business results – profits, productivity, morale, retention, etc.

Harvard Business School Endorses Importance of Emotional Intelligence

Our founder, William R. Murray, noticed in 2001 that the Harvard Business School Press started publishing articles and books on emotional intelligence in leadership, including Bill's favorite, Primal Leadership: Realizing the Power of Emotional Intelligence, by Daniel Goleman, et. al. This book describes dozens of ways that emotional intelligence is crucial for top performance of leaders and for business results.

Harvard obviously saw the value of emotional intelligence for leaders. So did Bill. He got the message way back in 1972 during his MBA studies at the Harvard Business School . Professors repeatedly asserted that interpersonal skills are what make the executive, not technical skills. Now we realize that leaders also need other emotional intelligence competencies to be successful, such as self-awareness and empathy.

Bill designed this Group Executive Coaching composed of a series of Tele-Workshops to help you to improve in all these competencies, which we describe later. This Tele-Workshop series presents complex concepts in easy-to-learn, bite-sized chunks with lots of time for practice during and in between sessions. Plus you get the support of other leaders and of Bill's Executive Coaching while you learn.

Valuable Peer Group and Networking:

Learn from other executives, managers, and professionals. Pool your wisdom. Gain new points of view.

Network with them and share contacts.

Group Coaching Will Help You Go From Good to Great as an Emotionally Intelligent Leader:

  • Improve performance for yourself and your team.
  • Make your work relationships more effective.
  • Inspire others and get more buy-in as you tune in to them better.
  • Attract and retain top performers.
  • Develop your people and teams better.

Go From Good to Great in Personal Effectiveness:

  • Know what you really want and act with perseverance to get it.
  • Make decisions more effectively by clarifying what really matters.
  • Develop more control of your emotions.
  • Know what motivates you and others to greater commitment and enthusiasm.

Go from Good to Great in Professional Relationships:

  • Prospect and sell faster and better with more rapport.
  • Keep clients longer with stronger relationships.
  • Get more referrals from satisfied customers.
  • Surface and straighten out dissatisfactions.
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Enhance Performance for Entire Management Team

Executives and HR Directors: Arrange for an intact team to attend this Group Executive Coaching, and they will benefit not only in better leadership and communication skills, but also in teamwork . The Tele-Workshop format is also very practical for dispersed teams who can come together via a series of conference calls. The management team will:

  • Have more cohesion , be on the same page.
  • Collaborate better.
  • Have a common viewpoint and language about effective leadership and communication.
  • Assert themselves appropriately to iron things out smoothly, more quickly.
  • Model these collaboration skills for others.

Testimonial

“The workshop facilitated by William Murray and the staff at Eagle Alliance Executive coaching was very beneficial to me and the entire staff. We left the workshop feeling very positive and energized about our future direction. The techniques for listening, facilitating, and appreciating with empathy were especially useful. Our communication has improved dramatically. We work better as a team ensuring that the individual decisions we make support the overall goals and objectives of the organization. I highly recommend the workshop for others seeking to improve the interpersonal skills of their leadership teams.”
Randy Orr, Manager

Lead Your Team to Better Results:

  • Inspire your team with resonating emotional intelligence.
  • Notice and shape group norms to support positive outcomes.
  • Notice group needs and moods and respond effectively with empathy .
  • Encourage dialogue and fruitful confrontation of issues to find best solutions.

Handle Difficult Conversations:

  • At work, you will be more skilled at handling difficult situations and conversations.
  • At home, you will be more understanding and you will relate to your family and friends better.
  • Be able to assert yourself appropriately to handle difficult people.
  • Be willing to surface conflicts and know that you can manage them effectively.

Reach Your Potential as a Leader or Professional with Emotional Intelligence:

  • Soar like an eagle to the heights of your potential.
  • Shed old habits that hold you back.
  • Learn new skills that work far better than some of your current repertoire.

Communicate for Results:

  • Speak in a manner others can hear .
  • Seek and get feedback , “the breakfast of champions.”
  • Gather information people usually withhold so that you can make better decisions.
  • Dialogue to learn from and to motivate others.

Manage Yourself with Emotional Intelligence:

  • Improve the management of your own emotions during your interactions with others.
  • Develop personal power, zest, resilience, and creativity.
  • Handle overwhelming situations calmly, and stay resourceful .

Great Learning Environment

Enjoy having a safe learning environment where you can practice new skills. Have you ever gone to a workshop and then found it hard to apply your learning back on the job? Maybe you needed more time to practice the interpersonal skills mentioned. In our Program, you will get lots of time to practice during workshop sessions with our experiential exercises. And our format of spreading out the Tele-Workshop sessions over a period of time, also gives you the time to practice in between sessions. Practice is essential for developing emotional intelligence.

Or maybe you felt self-conscious about people in your company watching you. Many of us feel awkward when trying out a new interpersonal skill. You need a safe place to practice. Come to our Tele-Workshop where you can goof and it doesn't matter – we are only practicing; it's not the real thing. But you can still learn plenty in our practice sessions!

Expert Group Facilitation

William R. Murray, Harvard MBA, Yale M.Div.

Your leadership growth will be facilitated by the outstanding individual and Group Executive Coaching of William R. Murray. You can trust him. He has over 30 years of experience leading and coaching leaders. He himself received training from universities and numerous prestigious corporate training organizations such as NTL (National Training Labs) to hone his facilitation skills.

 

For over 30 years, Bill has led many workshops and tele-workshops for managers and leaders. In recent years, he has concentrated on Emotional Intelligence for Leaders and Professionals. Bill developed this Tele-Workshop series to bring time-tested competencies in interpersonal skills and emotional intelligence to leaders in an experiential, interactive format that maximizes learning.

Here is Bill's short bio:

I am a Harvard MBA, Yale M.Div., Master Certified Coach, and graduate of Corporate Coach U. I started as a line manager with bottom-line profit responsibility. Then in 1976, I began training and coaching managers in leadership and communication skills in JC Penney's corporate headquarters in NYC. I helped JC Penney's open the largest management training center in New York . Since then I have trained and coached leaders in companies ranging from large companies like IBM, to small businesses. In 1993, I founded Eagle Alliance Executive Coaching with the motto , “Powerful leadership through emotional intelligence.” I coach executives, leaders, managers, and business owners individually and in small groups to improve leadership through emotional intelligence. My passion is to see you grow professionally, perform at your best, and enjoy it.

Get a Complimentary Session of our
Group Executive Coaching Program on Emotional Intelligence

 

What Past Participants Say

“The workshop provided me with a broad range of techniques in dealing with people. I feel this workshop greatly enhanced my people skills .”

Paul Connolly, retired military officer

“Your workshop on emotional intelligence provided significant insight in interpersonal dynamics. The combination of theory and discussion of case studies from our personal experiences helped me to gain greater understanding. I now have greater confidence in encountering and managing conflict .”

Jim Bell, Sr. pastor of a large church

“The workshop gave me the skills and confidence to approach my Dad to solve a big problem between us in the family business.”

John, president of a company

“Through my ongoing work with Bill Murray (both his Tele-Workshops and Executive Coaching), I am learning to make my needs known more clearly. I am improving my communication skills and becoming more self-confident as a leader and mentor. Bill helps me think through how best to respond to conflict situations and challenging personnel issues. His non-judgmental listening skills convey tremendous acceptance and understanding when I voice doubts and problems. I am a more assertive executive director as a result of his steady guidance and wisdom.”

Lloyd Schmeidler, Executive Director of a large nonprofit organization

“As a new manager, I took William Murray's workshop at Duke University , hoping to improve my communication with those I supervised as well as with my peers. The class turned out to be a valuable way to understand what I valued and how I communicated. I realized that I was too aggressive at times but that I also avoided many opportunities for connecting with other people. Bill's input, along with interaction with other participants, helped me understand what went into my communications so much better. By the time all of us in the class had done some personal examination, we had a real foundation for coaching others through the kind of conflict that inevitably occurs in workplace settings.”

Janet Reed, Knowledge Vector, Inc., Durham , NC

 

Emotional Intelligence Competencies

The following Emotional Intelligence Competencies are the major topics of our Group Executive Coaching composed of a series of Tele-Workshops . Each one numbered below is a separate Module of the Tele-Workshop series, lasting at least three hours.

  1. Goals, Values, and Strategies
    Know what you really want.
    Stay focused on it.

  2. Communication
    Handle crucial conversations masterfully.
    Speak in a manner others can hear.

  3. Dialogue
    Paraphrase what others say and ask, “Did I get it right?”
    Seek feedback.

  4. Assertiveness
    Express yourself assertively for win/win outcomes.

  5. Self-Management
    Tune in to your own thinking, feelings, desires, and values.
    Stay aware of your inner world during crucial conversations.

  6. Relationship Management
    Put yourself in the other person's shoes.
    Have empathy for the other person's inner world during crucial conversations.

  7. Conflict Transformation and Connecting
    Minimize conflict and maximize connection.

  8. Listening
    Be open, curious, and receptive. Delay giving advice initially.
    Ask good questions with a light touch.
    Listen intently, actively, deeply.

  9. Facilitation and Empowerment
    Facilitate people finding their own solutions to problems.
    Discover and build on others' strengths and resources.

  10. Performance Management
    Clarify problems and opportunities.
    Set goals and explore alternatives.
    Choose solutions, plan actions, and follow up.

  11. Putting It All Together with Coaching Labs
    Practice all skills in live sessions with feedback.
    Put skills to work on the job and be coached to improve.

Get a Complimentary Session of our
Group Executive Coaching Program on Emotional Intelligence

 

Learning Objectives

As a participant, by the end of this Group Executive Coaching series of Tele-Workshops , you will understand how emotional intelligence makes better leaders and professionals. And you will be more skillful at applying the above emotional intelligence competencies on the job. Here are the competencies once again, phrased more concisely as learning objectives:

  • Module 1: Set goals effectively

  • Module 1: Stay focused on priorities during stressful situations

  • Module 2: Handle difficult conversations masterfully

  • Module 3: Dialogue with others in a positive way that gains results

  • Module 3: Give and receive feedback

  • Module 4: Be assertive, not aggressive or avoiding

  • Module 5: Be emotionally competent at self-management

  • Module 6: Be emotionally competent at relationship management

  • Module 6: Have empathy, tune into others

  • Module 7: Minimize conflict and maximize connection

  • Module 8: Listen well and effectively to others

  • Module 9: Coach others to be more resourceful and emotionally intelligent

  • Module 9: Empower others by building on their strengths

  • Module 10: Manage performance of yourself and others

  • Module 10: Solve problems and make decisions more effectively

  • Module 11: Put it all together in practice sessions and get feedback on your new skills.

 

More Testimonials

“Bill Murray shares his wealth of material and experience in an interactive course that helps each participant to learn and understand the many vital components of emotional intelligence and its application in the workplace. The examples and exercises are very useful for leaders and professionals.”

Kimberly Weichel, CEO, Ubuntu Peace Building

“I am a retired engineering manager, and now am actively pursuing my avocation of R & D in a church setting. My search led me to Bill Murray's emotional intelligence workshops, which I have been attending for 6 months. I am writing because I have found Bill's presentation unique and helpful. Further I think the process is important.   Bill introduces content and we discuss or role play an aspect of emotional intelligence. Learning and actual growing takes place through the interaction and group wisdom . Bill facilitates the process to help us discover wisdom for ourselves. The content of the workshop is the elements of emotional intelligence, but the real benefit is the process by which these elements are learned. The goal is not only understanding emotional intelligence, but making it become part of our nature so that we build sincere and valuable relationships.”

Ken A., retired manager

“Maybe, like me, you are one of the ever increasing number of executives that have come to believe that knowing and managing yourself and understanding and effectively working with others are four critical keys to fostering professional development. And if you're looking for the Cornerstone Course that effectively integrates these principles, then I strongly recommend that you place Bill Murray's Tele-Workshops on emotional intelligence and leadership at the top of your ‘Must Do Now' list. Bill has not only mastered these principles, but also, the art of designing and facilitating the experiential learning process.”

Stephen Hinkle, President, SYNAPCO SERVICES GROUP

 

Effective, Interactive Format

Our Group Executive Coaching Tele-Workshops are conducted as a series of telephone conference calls. Participants may join in with ease and convenience from any location, with no travel expense . And we also offer on-site workshops. Smaller organizations can open up the workshops to participants from other organizations to share the cost.

Executives become engrossed and excited because they find our TeleWorkshops so interactive with live experiential exercises based on their own cases . Business owners and leaders become motivated to learn with enthusiasm how to improve their emotional intelligence, interpersonal leadership skills, and coaching skills.

Spacing out the learning over time gives participants a chance to practice new skills and to tell us what happened next session. Skills learned are immediately implemented on the job and they stick. Studies show that spaced-out learning is far more effective than day-long workshops.

Our Tele-Workshops are often a cost-effective way to begin improving leadership skills, communication skills, and emotional intelligence. Studies show that this type of group executive coaching is very effective on its own, and that it is even more effective if it is combined with individual executive coaching.

This combination provides the structure and practice that will significantly improve skills to reach new levels of performance. Our Group Executive Coaching Tele-Workshops give participants the structure they need to learn new skills, and our individual Executive Coaching gives them assistance for practicing and implementing the skills back on the job.

Why Our Approach Works

Nancy Maeder of Durham NC , said, “I was a participant for a day-long training program at Duke University on coaching skills by Bill Murray. I found his approaches and practices very helpful for increasing my people skills. His group was very interactive and engaging so I signed up for his Tele-Workshop series too.”

“Emotional Intelligence for Leaders and Professionals” is an interpersonal skills training lab, a skill-building experience that is highly interactive. You will learn by doing. Studies consistently show that more powerful learning happens when you are actively engaged. In addition, participants report they enjoy the sessions much more, and feel more confident and able to implement the skills on their jobs.

You will observe demonstrations and role plays, and give feedback on what you observed. You will practice listening, communicating, asserting yourself, increasing self-awareness, expressing empathy, connecting, and other skills characteristic of successful leadership, in a safe environment under Bill's supportive guidance.

Then you will practice the skills between sessions. You implement them right away on your job so that they become part of your repertoire. At the next session, you will have a chance to talk about your successes using these skills, and to hear other leaders talk about their experiences. This combination of learning over time, practicing skills in between sessions, and building on success, will give you skills that stick.

This Group Executive Coaching process works. Leaders significantly improve their leadership people skills and their crucial business relationships. As mentioned above, a combined approach of Group Executive Coaching and individual Executive Coaching, really works! It maximizes implementation of new skills on the job. Participants appreciate the chance to discuss in a confidential setting how to apply the Tele-Workshops to their specific situations.

Involving Others in Crucial Conversations

If the work situation you want to address involves another key player, you may ask that person to join us. Bill will facilitate successful communication between you both so that you solve relationship problems and communicate better in the future. Bill can also help you address crucial conversations that need to happen. Bill's facilitation will structure the conversation for a productive outcome. This can occur in our group coaching sessions and/or in separate three-way telephone calls.

Boost Your Leadership Ability with Our Emotional Intelligence Programs

  • Read interesting free Tips on Emotional Intelligence for Leaders and Professionals. If you have not already subscribed to our Tips, click here.
  • Listen to complimentary audios of past Tele-workshops. Hear what other leaders have learned. If you receive Tips above, you will receive a link to selected audios by email.
  • Join our live small Group Executive Coaching Program to improve your emotional intelligence for leadership and professional work. If you receive Tips above, you will receive information on this.
  • Receive a unique combination of individual and Group Executive Coaching that:
    • Teaches you the concepts of emotional intelligence,
    • Gives you a safe group to practice new skills in, and
    • Coaches you privately to implement new skills on the job.

Call Bill for information 919-419-9460.

Get a Complimentary Session of our
Group Executive Coaching Program on Emotional Intelligence

 

Contact Bill : Please feel free to call me with any questions or concerns, at 919-419-9460.

Or email me using this form.

 

William R. Murray, Harvard MBA, Yale M.Div., with over 30 years of seasoning as a leader and developer of leaders.

 

 

 

 

William R. Murray

Perform better. Enhance your leadership and communication skills. Make better decisions. Learn how emotional intelligence can improve your personal effectiveness and work relationships.
Get a Complimentary Session of our Group Executive Coaching Program on Emotional Intelligence
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